Welcome to NAMK CONSULTING SERVICES LLC. By accessing our website, utilizing our services, or purchasing our products, you agree to be bound by the following terms and conditions. These terms serve as a legal contract between [Your Company Name] ("us", "we", or "our") and you ("customer", "user", "you"). Please read these terms carefully before using our services.
Service Provision
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice or liability.
We may cancel services due to unforeseen circumstances, with a full refund provided for services not rendered.
Customer Expectations and Liabilities
We are not liable for any inaccuracies, errors, or damages resulting from the use of our website or the consumption of our services.
Our website may experience downtime for maintenance or updates, during which services may not be available. We shall not be liable for any impact caused by such downtime.
Copyright Rules
All content provided by us, including text, graphics, logos, and images, is owned by or licensed to [Your Company Name] and is protected by copyright and intellectual property laws.
You are permitted to use our content for personal and non-commercial purposes only. Any redistribution, reproduction, or commercial use of our content requires our express written consent.
User Behavior
Users are prohibited from engaging in unlawful behavior, hate speech, bullying, unauthorized promotions, spamming, and any form of harassment through our platform.
We reserve the right to disable or terminate user accounts that violate these rules without notice or liability.
Account Termination
We reserve the right to terminate your account or restrict access to our services for any reason, including violation of these Terms and Conditions.
Privacy
Your privacy is important to us. Our Privacy Policy, which is part of these Terms and Conditions, explains how we collect, use, and protect your personal information.
Indemnification
You agree to indemnify and hold harmless NAMK CONSULTING SERVICES and its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without giving effect to any principles of conflicts of law.
Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our services after any changes indicates your acceptance of the new terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: pnanfuri@yahoo.com
Phone: (914) 5138795
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Return and Refund Policy for Delivery and Janitorial Services
Thank you for choosing our services. Our commitment to satisfaction extends to ensuring a transparent and fair process for returns and refunds. This policy applies to all our delivery and janitorial services.
Terms of Return
Time Frame: Requests for service returns or refunds must be made within 7 days of service completion.
Condition of Service: Since our services involve delivery and janitorial tasks, the condition applies to the state of service received (e.g., incomplete, unsatisfactory).
Reason for Return: Valid reasons include incomplete service, unsatisfactory service quality, or damage caused by our team during service delivery.
Process for Return
Initiating a Return: To initiate a return, please contact our customer service team via the contact details provided at the end of this policy. Provide a detailed description of the issue and any relevant documentation (e.g., photos, service reports).
Assessment: Our team will assess your claim, which may include a site visit for janitorial services, to verify the service issue.
Resolution: Depending on the assessment, we may offer to re-perform the service at no additional cost or move forward with a refund process.
Process of Refund
Eligibility: Refunds are considered only after our attempt to re-perform the service is still unsatisfactory, or if the nature of the complaint renders the service irreparable.
Refund Amount: The refund amount may be a full or partial credit of the service fee, depending on the nature of the issue.
Duration: Refunds will be processed within 14 business days after the refund request is approved.
Payment Details: Refunds will be issued to the original method of payment. If that's not possible, arrangements for alternative refund methods will be discussed directly with the customer.
Contact Details
For any questions or to initiate a return, please contact our customer service team:
Phone: (914) 5138795
Email: pnanfuri@yahoo.com
Final Note
Your satisfaction is our top priority. We are dedicated to providing quality service and appreciate your business. This policy is intended to build trust and ensure a fair resolution process for all our clients.
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